Privacy Policy
This privacy policy discloses the privacy practices for Fordlandclinic.org. This privacy policy applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
If you subscribe to the Fordlandclinic.org newsletter, you will receive updates about Fordland Clinic and Tri-lakes Community Health Center. You may unsubscribe at any time.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Express any concern you have about our use of your data.
Security
We strive to protect your data online and offline. It is for this reason that we ask that you do not send any sensitive information, including health information, through the Fordlandclinic.org website. We do offer a patient portal that allows you to send sensitive information to your health care provider. If you need to send us sensitive information or want to sign up for the patient portal you can contact us at the numbers below:
Fordland Clinic: 417-767-2273
Tri-lakes Community Health Center: 417-739-1995
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable
SMS Privacy Policy and HIPAA Notice
Overview
Fordland Clinic values your privacy and is committed to protecting your personal and health information. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard information when you opt in to receive SMS or text messages from us. SMS communications are used as a convenience and are not intended to replace direct communication with your healthcare provider.
Information We Collect
When you enroll in our SMS or text messaging services, we may collect:
- Phone number: Required to send SMS or text messages.
- Name: Optional, used to personalize messages.
- Consent records: Documentation of your opt-in to receive SMS messages.
- Limited health-related information: Only when necessary to support appointment reminders, care coordination, or clinic communications.
How We Use Your Information
- Send appointment reminders, scheduling updates, clinic notifications, and other healthcare-related messages.
- Respond to patient inquiries and provide support.
- Manage and improve our communication services.
- Maintain compliance with applicable healthcare, privacy, and messaging regulations.
HIPAA Compliance
Fordland Clinic complies with the Health Insurance Portability and Accountability Act (HIPAA). We take reasonable administrative, technical, and physical safeguards to protect your protected health information (PHI).
SMS or text messaging may not be a fully secure form of communication. By opting in, you acknowledge and accept this risk. We limit the content of text messages to reduce the inclusion of sensitive health information whenever possible. Detailed medical information will not be sent via SMS.
Sharing Your Information
We do not sell or share your personal or health information for marketing purposes. Your information may be shared only with:
- Service providers: Trusted third-party vendors that assist in delivering SMS services and are required to maintain HIPAA compliance when applicable.
- Legal or regulatory requirements: When disclosure is required by law or legal process.
- Business operations: In connection with a merger, acquisition, or transfer of clinic operations, subject to applicable privacy protections.
Your Choices and Opt-Out
You may opt out of SMS or text messages at any time by:
- Texting STOP to the number from which you received the message.
- Contacting us at [email protected] or 417-767-2273.
Opting out of SMS messages may limit our ability to send appointment reminders or time-sensitive clinic information.
Data Security
We use reasonable security measures to protect your information. Despite these efforts, no electronic transmission or storage method can be guaranteed as 100 percent secure.
Children’s Privacy
Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect information from children under 13. If such information is identified, it will be deleted.
Changes to This Policy
This policy may be updated periodically. Updates will be posted on our website. Continued participation in SMS messaging after changes are posted constitutes acceptance of the revised policy.
Contact Information
Fordland Clinic
1059 Barton Drive
Fordland, MO 65652
Email: [email protected]
Phone: 417-767-2273